Business News
NORTH COAST, Calif. – U.S. Cellular is actively providing resources to residents of North Coast communities who have been impacted by recent wildfires.
In order to keep them connected to loved ones, U.S. Cellular is providing free WiFi, charging and power packs along with portable chargers at the following U.S. Cellular locations during normal store hours:
- U.S. Cellular, 14896 Olympic Drive, Clearlake;
- U.S. Cellular, New Trend Wireless, 365 Lakeport Blvd., Lakeport;
- U.S. Cellular, 1232 Airport Park Blvd., Ukiah;
- U.S. Cellular, New Trend Wireless, 1393 N State St., Ukiah;
- U.S. Cellular, New Trend Wireless, 1702 S Main St., Willits.
U.S. Cellular is providing power packs and chargers at the following locations:
- Ukiah High School at 1000 Low Gap Road;
- Willits Library, 390 E Commercial St., Willits;
- Willits High School, 299 Main St.
U.S. Cellular is also waiving any overage charges that may apply for impacted postpaid customers who have billing addresses in the affected counties from Oct. 9 to Oct. 15.
Although the wildfires caused network outages in parts of Northern California, U.S. Cellular engineers have been working on restoration efforts. Service is almost fully restored.
U.S. Cellular is committed to helping and serving the communities where we live and work and has donated $5,000 to the local Red Cross efforts. Company officials said their hearts go out to those impacted.
In order to keep them connected to loved ones, U.S. Cellular is providing free WiFi, charging and power packs along with portable chargers at the following U.S. Cellular locations during normal store hours:
- U.S. Cellular, 14896 Olympic Drive, Clearlake;
- U.S. Cellular, New Trend Wireless, 365 Lakeport Blvd., Lakeport;
- U.S. Cellular, 1232 Airport Park Blvd., Ukiah;
- U.S. Cellular, New Trend Wireless, 1393 N State St., Ukiah;
- U.S. Cellular, New Trend Wireless, 1702 S Main St., Willits.
U.S. Cellular is providing power packs and chargers at the following locations:
- Ukiah High School at 1000 Low Gap Road;
- Willits Library, 390 E Commercial St., Willits;
- Willits High School, 299 Main St.
U.S. Cellular is also waiving any overage charges that may apply for impacted postpaid customers who have billing addresses in the affected counties from Oct. 9 to Oct. 15.
Although the wildfires caused network outages in parts of Northern California, U.S. Cellular engineers have been working on restoration efforts. Service is almost fully restored.
U.S. Cellular is committed to helping and serving the communities where we live and work and has donated $5,000 to the local Red Cross efforts. Company officials said their hearts go out to those impacted.
- Details
- Written by: Editor
NORTHERN CALIFORNIA – AT&T reported that its teams have been working to restore service in areas impacted by 15 active Northern California fires.
The company said it has made significant progress restoring the vast majority of sites affected by fire damage, including much of the North Coast, Napa and Sonoma County areas.
AT&T disaster response teams, including the Network Disaster Recovery team, have deployed more mobile cell sites, equipment and generators to support emergency responders and customers in areas impacted by ongoing wildfires.
In addition to the mobile cell sites on air at two locations in Santa Rosa and the Napa town and county fairgrounds in Napa, AT&T has deployed an emergency communications vehicle to Napa Valley College.
Charging facilities are available at the larger evacuation sites and the company is working to deploy additional charging equipment.
As the wildfires still burn, the company said it will continue to evaluate opportunities to deploy additional equipment once it’s safe to do so.
AT&T also is automatically issuing credits and waiving additional charges from Oct. 9 through Oct. 14 to provide unlimited data, voice and text for AT&T wireless customers and unlimited voice and text to AT&T PREPAID customers in impacted areas of California.
The company also is extending payment dates for impacted AT&T PREPAID customers with voice and text service through Oct. 14.
This applies to AT&T wireless customers with billing addresses and AT&T PREPAID customers with phone numbers in Butte, Lake, Mendocino, Napa, Nevada, Sonoma and Yuba counties.
Customers in these areas may still receive data alert notifications during these protected dates, but billing will reflect the correct data charges.
Impacted video and home internet customers can contact AT&T at 1-800-288-2020 with questions about their service.
The company said it has made significant progress restoring the vast majority of sites affected by fire damage, including much of the North Coast, Napa and Sonoma County areas.
AT&T disaster response teams, including the Network Disaster Recovery team, have deployed more mobile cell sites, equipment and generators to support emergency responders and customers in areas impacted by ongoing wildfires.
In addition to the mobile cell sites on air at two locations in Santa Rosa and the Napa town and county fairgrounds in Napa, AT&T has deployed an emergency communications vehicle to Napa Valley College.
Charging facilities are available at the larger evacuation sites and the company is working to deploy additional charging equipment.
As the wildfires still burn, the company said it will continue to evaluate opportunities to deploy additional equipment once it’s safe to do so.
AT&T also is automatically issuing credits and waiving additional charges from Oct. 9 through Oct. 14 to provide unlimited data, voice and text for AT&T wireless customers and unlimited voice and text to AT&T PREPAID customers in impacted areas of California.
The company also is extending payment dates for impacted AT&T PREPAID customers with voice and text service through Oct. 14.
This applies to AT&T wireless customers with billing addresses and AT&T PREPAID customers with phone numbers in Butte, Lake, Mendocino, Napa, Nevada, Sonoma and Yuba counties.
Customers in these areas may still receive data alert notifications during these protected dates, but billing will reflect the correct data charges.
Impacted video and home internet customers can contact AT&T at 1-800-288-2020 with questions about their service.
- Details
- Written by: Editor
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