LAKE COUNTY, Calif. – At the six-month mark of the Valley fire, United Policyholders is asking Valley fire survivors to take a short online survey about their experiences regarding the insurance claims process and the status of their recovery.

The identity of those who participate will be kept confidential when the survey results are analyzed.

Please take the survey today at www.uphelp.org/Vsurvey .

The specific purpose of this survey is to gather information about insurance-related recovery progress and problems from the Valley fire.

The valuable results will help United Policyholders serve Lake County's recovering community and identify coverage issues, individual and common problems and solutions, assess the pace of recovery and the claims handling performance of the various insurers in the region.
 
As a thank you for completing this survey, all email addresses will be entered into a drawing to win a $50 Amazon gift card. The winner will be notified by email.

You can view the survey results when it is completed at www.uphelp.org/surveyresults .

The survey will be open throughout March.

If you have any questions, comments or concerns about this project, please feel free to call United Policyholders Program Coordinator Emily Rogan at 800-286-5631.

United Policyholders is a nonprofit organization that does not take any money from insurance companies. United Policyholders started after the 1991 Oakland/Berkeley firestorm.

The organization's mission is to be a trustworthy and useful information resource and an effective voice for insurance consumers.

It provides free tips, tools and resources to make it easier for disaster survivors to get fair and timely settlements.

For more information visit www.uphelp.org .