LAKEPORT, Calif. – The Board of Supervisors on Tuesday hosted a lengthy discussion with staff, contractors and fire survivors regarding county building department staffing issues that are causing delays in the rebuilding effort, with the board voting to contract with an outside firm to help address the problem.
The discussion ultimately would lead to the board voting unanimously to waive the formal bidding process and contract with Bureau Veritas of Sacramento, for an amount not to exceed $250,000, for plan check and building official services.
While the concerns were framed primarily in light of the Valley and Clayton fire rebuilding efforts, board members would agree that the Community Development Department’s struggles are impacting the county as a whole.
During the meeting, Community Development’s building division delays were primarily attributed to a staffing shortage.
On Wednesday, the county of Lake provided Lake County News with a detail of the Community Development Department’s openings.
Out of 29 total budgeted positions, 11 are vacant, including three of four building inspectors, two assistant planners, the single chief building official position, the only plan examiner, a senior planner, a community development technician, an accountant and a secretary.
The county reported that all but the two assistant planners and the secretary position are in the recruitment process.
Supervisor Rob Brown asked to have the matter placed on Tuesday’s agenda. “This has gotten to a point that’s really serious.”
Brown explained that he and Supervisor Moke Simon are getting barraged with calls over building department delays.
Solving the issues in order to move the rebuild forward is key, said Brown. “I think this is a higher priority, probably, than anything else at this point.”
“I think we do really need to make some hard decisions today,” said Simon, noting that the rebuild would be at least a five-year project.
He agreed that the most important thing was to get people back into their homes.
Community Development Director Bob Massarelli said that in the 14 months he’s been with the county, he’s had to deal with several issues that have impacted his ability to respond to the fire rebuild, including sprinkler requirements, zoning clearances, three staff resignations and one staffer being out for two months.
Over the past six weeks, he said an associate planner has been working to clear up a backlog.
He’s now beginning a third recruitment for a chief building official after holding two unsuccessful efforts. That job has been open for a year; additionally, the plans examiner resigned in July. He’s also making offers to building inspector candidates.
Massarelli said he sent out a request for proposals to five firms seeking assistance and received two responses, one of them from Bureau Veritas.
He said he is exploring other ways of improving the process, including potentially establishing a reroofing self-certification program. “We’re being very careful about how we proceed ahead,” and making sure it follows building code and county building code, he said.
Bureau Veritas has a chief building official ready to start on Monday, and Community Development already has sent plans over to the firm and asked them to look at them as soon as possible. Massarelli said he and his staff will be on regular calls with the company.
“We understand the pain that this is causing and we’re trying very hard to address it as thoroughly as we can,” he said.
Board Chair Jeff Smith agreed about the urgency of finding solutions. “We need to do whatever we need to do, that’s all there is to it. At this point, this is an emergency item, as far as I’m concerned, and we need to get things done.”
County Counsel Anita Grant pointed out that recently the board had approved a temporary loan of Agricultural Commissioner Steve Hajik to do seals and measures work for Mendocino County. She suggested county officials reach out to Mendocino or other counties to see if they have building inspectors whose services they would be willing to share.
“Lake County’s a really good neighbor, so it might be worth it to try that,” she said.
Builders, fire survivors share frustrations, offer suggestionsDuring public comment, the board heard a range of frustrations – from plan checks and inspections taking weeks longer than in the past, to contractors having to stop work or lay off employees because of excessive delays.
Mark Borghesani, whose family owns Kelseyville Lumber, said during his career he’s seen peak activity where 200 to 400 homes were being built in a year in Lake County. More recently, he said the pace was between 25 to 30 homes.
He said that because the industry had gotten into that groove, he knew there would be problems during the rebuild, so he and others reached out to the county, but got no return calls.
He said members of the local building industry also tried to get a meeting with Massarelli in December. “We were just flat blown off.”
Middletown resident Fletcher Thornton, a former builder who lost his home in the Valley fire, said he had been told by planning to get his plans in for the fall so they could be reviewed in the winter and building could start in the spring.
Thornton said he pushed forward with starting his home rebuild in November, and was red-tagged three times, with an inspector noting that it didn’t appear that he was slowing Thornton down.
Lisa Kaplan, another Middletown resident who lost her home in the Valley fire, said she’s still trying to rebuild, with her insurance coverage for her rental having run out. So she’s now paying both a mortgage and rent.
She encouraged the board to look at the department’s systemic problems, and not make long-term decisions like a contract they can’t get out of. “Let’s slow down just a little bit.”
Mark Mitchell of Lake County Contractors said he had many ideas that could solve the problems immediately if someone would listen.
He said he had sent a two-page email to the board and the Community Development director – then Rick Coel, before Massarelli’s arrival – on Sept. 23, 2015, but never received a return email. Brown replied that they had talked, and also pointed out during the discussion that the Valley fire was still under way when the email was sent.
Mitchell said that back in 2005, it took 15 minutes to get plans approved in Community Development. Recently, he’s had plans sit in the office for seven weeks. Plan checks have gone from five minutes to 10 days.
He asked the board to find ways to speed up the process by offering exemptions and streamlining how the county’s agencies work together. He said he’s pulled 31 permits for the Valley fire, so he knows how all of the parts intertwine
Brown asked if people could hire inspectors to sign off on work. Massarelli said there are issues with that, saying it should be an “arm’s-length” transaction that doesn’t involve a paid arrangement between the parties.
During the discussion Massarelli also noted, “We’re having serious problems with foundations with a lot of contractors.”
Lake County Chamber of Commerce Chief Executive Officer Melissa Fulton said Massarelli walked into a hornet’s nest after the fires. She said he then got hit with the situation involving marijuana-related planning, which she said has taken up to much of his time and taken away from what needs to be done to get people back in their homes.
She said the board needed to listen to the building professionals in the room, adding that the suggestions they made to improve the planning process should have come from Community Development’s management and been acted upon a long time ago.
Fulton said there are other important projects in the department’s pipeline – which aren’t fire-related – that will make a difference in Lake County. She said the county can’t afford to lose them because of the department’s problems.
“I think we need to have a sincere review of the attitude from the top down,” she said, adding that there is an atmosphere in the department that makes staff afraid to make decisions and want to leave. “It needs to be fixed.”
Kevin Cox of Hope City, which is working to rebuild homes in the fire area, told the board, “I’ve experienced meetings like this all over this country during disaster response.”
Cox said he was in awe of the passion in the room, and said there was good dialog taking place. That passion, he added, was what has kept Hope City in Lake County.
He was complimentary of Community Development employees, calling them “phenomenal staff.”
Cox added, “I’ve never seen a community get built back up so quickly after a disaster as I’ve seen Lake County.”
The board ultimately voted unanimously to waive the formal bidding process on the basis that it was not in the best interest of the county in this circumstance so it could approve the contract with Bureau Veritas, and also directed staff to take immediate action in order to alleviate the building inspection backlog.
Brown also announced that he would host a workshop for builders in the board chambers at the Lakeport Courthouse at 6 p.m. Tuesday, Aug. 22.
At Tuesday’s board meeting, a number of individuals had stated their willingness to volunteer.
County Human Resources Director Kathy Ferguson was asked to join the meeting, and told the group that the county could take applications for jobs or volunteer applications that day. Human Resources staff also were on hand to offer applications to anyone willing to help.
Applications also can be submitted on the county’s Web site at
http://www.co.lake.ca.us/Government/Directory/Human_Resources/Job_Opportunities/openjobs.htm. Click on the job title and then hit “apply” in the right-hand corner.
As of Wednesday night, Brown said no applications had been received.
Email Elizabeth Larson at This email address is being protected from spambots. You need JavaScript enabled to view it.. Follow her on Twitter, @ERLarson, or Lake County News, @LakeCoNews.