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Making eye contact and small talk with strangers is more than just being polite − the social benefits of psychological generosity

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Written by: Linda R. Tropp, UMass Amherst
Published: 26 May 2025

 

Eyes down, headphones on – what message are you sending? vm/E+ via Getty Images

How much do you engage with others when you’re out in public? Lots of people don’t actually engage with others much at all. Think of commuters on public transportation staring down at their phones with earbuds firmly in place.

As a professor of social psychology, I see similar trends on my university campus, where students often put on their headphones and start checking their phones before leaving the lecture hall on the way to their next class.

Curating daily experiences in these ways may appeal to your personal interests, but it also limits opportunities for social connection. Humans are social beings: We desire to feel connected to others, and even connecting with strangers can potentially boost our mood.

Though recent technological advances afford greater means for connection than at any other moment in human history, many people still feel isolated and disconnected. Indeed, loneliness in the American population has reached epidemic levels, and Americans’ trust in each other has reached a historic low.

At the same time, our attention is increasingly being pulled in varied directions within a highly saturated information environment, now commonly known as the “attention economy.”

It is perhaps not surprising, then, that so many Americans are experiencing a crisis of social connection. Research in social psychology helps to explain how the small behaviors and choices we make as individuals affect our experiences with others in public settings.

Where you focus your attention

One factor shaping people’s experiences in public settings concerns where they focus their attention. Since there is more information out in the world than anyone could ever realistically take in, people are driven to conserve their limited mental resources for those things that seem most crucial to navigating the world successfully. What this means is that every person’s attention is finite and selective: By attending to certain bits of information, you necessarily tune out others, whether you’re aware of doing so or not.

More often than not, the information you deem worthy of attention also tends to be self-relevant. That is, people are more likely to engage with information that piques their interest or relates to them in some way, whereas they tend to ignore information that seems unrelated or irrelevant to their existence.

These ingrained tendencies might make logical sense from an evolutionary perspective, but when applied to everyday social interaction, they suggest that people will limit their attention to and regard for other people unless they see others as somehow connected to them or relevant to their lives.

One unfortunate consequence is that a person may end up treating interactions with other people as transactions, with a primary focus on getting one’s own needs met, or one’s own questions answered. A very different approach would involve seeing interactions with others as opportunities for social connection; being willing to expend some additional mental energy to listen to others’ experiences and exchange views on topics of shared interest can serve as a foundation for building social relationships.

young woman walks past a young man who is staring down at his phone
It can feel alienating to be surrounded by people who have basically hung out a ‘do not disturb’ sign. Drazen/E+ via Getty Images

How others interpret your actions

Also, by focusing so much attention on their own individual interests, people may inadvertently signal disinterest to others in their social environments.

As an example, imagine how it would feel to be on the receiving end of those daily commuting rituals. You find yourself surrounded by people whose ears are closed off, whose eyes are down and whose attention is elsewhere – and you might start to feel like no one really cares whether you exist or not.

As social creatures, it’s natural for human beings to want to be seen and acknowledged by other people. Small gestures such as eye contact or a smile, even from a stranger, can foster feelings of connection by signaling that our existence matters. Instead, when these signals are absent, a person may come to feel like they don’t matter, or that they’re not worthy of others’ attention.

How to foster connection in public spaces

For all these reasons, it may prove valuable to reflect on how you use your limited mental resources, as a way to be more mindful and purposeful about what and who garner your attention. As I encourage my students to do, people can choose to engage in what I refer to as psychological generosity: You can intentionally redirect some of your attention toward the other people around you and expend mental resources beyond what is absolutely necessary to navigate the social world.

Engaging in psychological generosity doesn’t need to be a heavy lift, nor does it call for any grand gestures. But it will probably take a little more effort beyond the bare minimum it typically takes to get by. In other words, it will likely involve moving from being merely transactional with other people to becoming more relational while navigating interactions with them.

A few simple examples of psychological generosity might include actions such as:

  • Tuning in by turning off devices. Rather than default to focusing attention on your phone, try turning off its volume or setting it to airplane mode. See if you notice any changes in how you engage with other people in your immediate environment.

  • Making eye contact and small talk. As historian Timothy Snyder writes, eye contact and small talk are “not just polite” but constitute “part of being a responsible member of society.”

  • Smiling and greeting someone you don’t know. Take the principle of “innocent until proven guilty” to the realm of social relations, by showing your willingness to welcome other people rather than displaying disinterest and avoidance. Such simple acts may help to foster feelings of belonging and build a sense of community with others.

Woman taps her bus pass and smiles at the driver
Acknowledging another human with a smile, even when using an automated system, can help them feel seen and valued. izusek/E+ via Getty Images

Among the most cynical, examples like these may initially be written off as reflecting pleas to practice the random acts of kindness often trumpeted on bumper stickers. Yet acts like these are far from random – they require intention and redirection of your attention toward action, like any new habit you may wish to cultivate.

Others might wonder whether potential benefits to society are worth the individual cost, given that attention and effort are limited resources. But, ultimately, our well-being as individuals and the health of our communities grow from social connection.

Practicing acts of psychological generosity, then, can provide you with opportunities to benefit from social connection, at the same time as these acts can pay dividends to other people and to the social fabric of your community.The Conversation

Linda R. Tropp, Professor of Social Psychology, UMass Amherst

This article is republished from The Conversation under a Creative Commons license. Read the original article.

New bench honors work of Mike and Kim Riley at Highland Springs Reservoir

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Written by: Maile Field
Published: 25 May 2025
mikeandkimriley.jpg
Mike and Kim Riley. Courtesy photo.

LAKE COUNTY, Calif. — A memorial bench honoring Lake County's Kim and Mike Riley was installed recently at the lower end of Highland Springs Reservoir. 

The fixture commemorates the Rileys' some 20-plus years of volunteer labor in the creation and maintenance of trails in what is now known as Highland Springs Recreation Area.

Mike Riley died unexpectedly in April 2023 at the age of 64. His widow and lifetime partner, Kim Riley, mourns his loss enormously and reflected recently on Mike's contributions to Lake County's premier hiking, biking and equestrian recreation area.

"He was the worker bee," she said. "And he was always passionate about community service." 

Kim explained that he believed strongly in public access to nature.

The Rileys' work began when Lake County's water resources director at the time, Bob Lossius, said his department "didn't have funding to make their vision of the trail system" a reality, according to Kim. 

The creation of trails in the Highland Springs Recreation Area fell to a community of volunteers including the Rileys and a team of many others, she said. 

Working in coordination with county officials, the Rileys and their team, spearheaded by Kelseyville's Karen Sullivan and aided by the late Quincy Andrus, set out to turn existing features such as firebreaks and bulldozer tracks into recreational trails for humans. 


rileybench2.jpg
The new memorial bench honoring Lake County's Kim and Mike Riley. Courtesy photo.


They also restored grown-over trails created by Ann and Wayne Dunnebeck.

“Mike would come home (from his job with PG&E) and we'd go to work,” Kim said. "We'd grab the horses ... he had a chainsaw in his backpack, I had loppers and a handsaw ... we'd ride out and tie up for a few hours." 

The couple cleared and maintained trails throughout the recreation area.

Kim Riley said she loves the 3,200-acre county-owned site for the diversity of its ecosystems. She said it hosts forested areas, open range, shaded areas and several watersheds that feed into Clear Lake.

The Rileys, who made Lake County their home 40 years ago, lived just south of Kelseyville most of that time. They both retired about 12 years ago. They have two children, Sean Riley and Katie Lecoq.

The memorial bench was designed and purchased using discretionary funds allotted to District 5 Supervisor Jessica Pyska. 

"The Rileys define 'good citizen' and their contribution to the Highland Springs Recreation Area is priceless," Pyska said. "As a community, we have been very fortunate to have them walk among us."

She added, “The sudden tragic loss of Mike was devastating. I like the idea of having a place to sit and look over the water to think about the enormity of his gift."

Maile Field is a longtime Lake County resident, journalist, farmer and county planning commissioner.


rileybench.jpg

A closeup of the plaque on the new memorial bench for Kim and Mike Riley. Courtesy photo.

Helping Paws: Dogs for the week

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Written by: Elizabeth Larson
Published: 25 May 2025
LAKE COUNTY, Calif. — Lake County Animal Care and Control’s kennels are filled with dogs that deserve and need new homes.

The dogs available for adoption this week include mixes of Australian shepherd, border collie, Catahoula leopard dog, German shepherd, husky, Labrador Retriever, pit bull terrier, terrier and shepherd.

Dogs that are adopted from Lake County Animal Care and Control are either neutered or spayed, microchipped and, if old enough, given a rabies shot and county license before being released to their new owner. License fees do not apply to residents of the cities of Lakeport or Clearlake.

Those dogs and the others shown on this page at the Lake County Animal Care and Control shelter have been cleared for adoption.

Call Lake County Animal Care and Control at 707-263-0278 or visit the shelter online for information on visiting or adopting.

The shelter is located at 4949 Helbush in Lakeport.

Email Elizabeth Larson at This email address is being protected from spambots. You need JavaScript enabled to view it.. Follow her on Twitter, @ERLarson, and on Bluesky, @erlarson.bsky.social. Find Lake County News on the following platforms: Facebook, @LakeCoNews; X, @LakeCoNews; Threads, @lakeconews, and on Bluesky, @lakeconews.bsky.social. 


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Windows are the No. 1 human threat to birds – an ecologist shares some simple steps to reduce collisions

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Written by: Jason Hoeksema, University of Mississippi
Published: 25 May 2025

 

Birds are drawn to the mirror effect of windows. That can turn deadly when they think they see trees. CCahill/iStock/Getty Images Plus

When wood thrushes arrive in northern Mississippi on their spring migration and begin to serenade my neighborhood with their ethereal, harmonized song, it’s one of the great joys of the season. It’s also a minor miracle. These small creatures have just flown more than 1,850 miles (3,000 kilometers), all the way from Central America.

Other birds undertake even longer journeys — the Swainson’s thrush, for example, nests as far north as the boreal forests of Alaska and spends the nonbreeding season in northern South America, traveling up to 5,600 miles (9,000 kilometers) each way.

These stunning feats of travel are awe-inspiring, making it that much more tragic when they are cut short by a deadly collision with a glass window.

A wood thrush singing. Shared by the American Bird Conservancy.

This happens with alarming regularity. Two recent scientific studies estimate that more than 1 billion birds – and as many as 5.19 billion – die from collisions with sheet glass each year in the United States alone, sometimes immediately but often from their injuries.

In fact, window collisions are now considered the top human cause of bird deaths. Due to window collisions and other causes, bird populations across North America have declined more than 29% from their 1970 levels, likely with major consequences for the world’s ecosystems.

These collisions occur on every type of building, from homes to skyscrapers. At the University of Mississippi campus, where I teach and conduct research as an ecologist, my colleagues and I have been testing some creative solutions.

Why glass is so often deadly for birds

Most frequently, glass acts as a mirror, reflecting clear sky or habitat. There is no reason for a bird to slow down when there appears to be a welcoming tree or shrub ahead.

These head-on collisions frequently result in brain injuries, to which birds often succumb immediately.

In other cases, birds are stunned by the collision and eventually fly off, but many of those individuals also eventually perish from brain swelling.

Other injuries, to wings or legs, for example, can leave birds unable to fly and vulnerable to cats or other predators. If you find an injured bird, contact a local wildlife rehabilitator.

Which windows are riskiest

Some windows are much worse than others, depending on their proximity to bushes and other bird habitats, what is reflected in them, and how interior lighting exacerbates or diminishes the mirror effect.

On our campus, some buildings with a great deal of glass surface area kill surprisingly few birds, while other small sets of windows are disproportionately deadly.

A small brown bird on the ground in front of a large wall of windows.
A stunned Swainson’s thrush sits on the ground in front of a window on campus. The bird, which likely hit the window, eventually recovered and flew away. Jason Hoeksema/University of Mississippi

One particular elevated walkway with glass on both sides between the chemistry and pharmacy buildings is a notoriously dangerous spot. The glass kills migratory birds each spring and fall as they try to pass between the two buildings on their way to The Grove, the university’s central-campus park area with large old oak trees.

During the pandemic in 2020, student Emma Counce did the heart-heavy work of performing a survey of 11 campus buildings almost daily during spring migration. She found 72 bird fatalities in seven weeks. Five years later, my ornithology students completed a new survey and found 62 mortalities over the course of five weeks in 2025, demonstrating that we still have a lot of work to do to make our campus safe for migratory birds.

Thrushes, perhaps due to their propensity for whizzing through tight spaces in the shady forest understory, have been disproportionately represented among the victims. Others include colorful songbirds – northern parulas, black-and-white warblers, prothonotary warblers, Kentucky warblers, buntings, vireos and tanagers.

How to make windows less dangerous

The good thing is that everyone can do something to lower the risk.

Films, stickers or strings can be added on the exterior of windows, creating dots or lines, 2 to 4 inches apart, that break up reflections to give the appearance of a barrier.

Exterior screens and blinds work great too. Just adding a few predator silhouette stickers is not effective, by the way – the treatment needs to span the whole window.

A photo of a window looking from the outside in. The windows has dots on it.
Putting film with dots on windows, like this one at the University of Mississippi, can help birds spot the glass and stop in time. Without the dots, the reflection can look like more trees are ahead instead of glass and a hallway. Jason Hoeksema/University of Mississippi

When applied properly, window treatments can make a huge difference. An inspiring example is McCormick Place in Chicago, the country’s largest convention center, which notoriously killed nearly 1,000 birds in a single night in 2023. After workers applied dot film to an area of the building’s windows equivalent to two football fields, bird mortality at the lakeside building has been reduced by 95%.

The Bird Collision Prevention Alliance provides information on options for retrofitting home or office windows to make them more bird friendly.

Options for new windows are also becoming more common. For example, the new Center for Science & Technology Innovation on my campus, which features many windows, mostly used bird-friendly glass with subtle polka dots built into it. This spring, we found that it killed only four birds, despite a very high surface area of glass.

How you can help

When trying to make a difference on your home turf, I suggest starting small. Make note of which specific windows have killed birds in the past, and treat them first.

Use it as an opportunity to learn what approach might work best for you and your building. Either order a product or make something yourself and get it installed.

How to make your windows safer for birds. Shared by Audubon New York and American Bird Conservancy.

Then do another, and tell a friend. At the office, talk to people, find others who care and build a team to make gradual change.

With some creative solutions, anyone can help reduce at least this major risk.The Conversation

Jason Hoeksema, Professor of Ecology, University of Mississippi

This article is republished from The Conversation under a Creative Commons license. Read the original article.

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